Examlex
A large-scale,ongoing,collective effort to bring about social change is defined as a ______.
Customer Satisfaction
The measure of how products and services supplied by a company meet or surpass customer expectation.
Satisfaction Guarantee
A promise or assurance given by a company that a customer will be pleased with a product or service, or a refund or replacement will be offered.
Strategic Point
A critical factor or position within a strategic plan that can significantly influence the success or failure of said plan.
Nonmonetary Costs
Costs associated with a purchase that are not financial, such as time spent, effort, and emotional stress.
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