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Describe the changes in family life as a result of industrialization.
Organizations
Groups of people who come together to achieve common goals, following a structured system and processes to ensure coordinated efforts.
Service Triads
A supply chain model where three parties are involved in the service delivery process, creating a triangular relationship.
Contracts
Legally binding agreements between two or more parties that specify the terms and conditions of their relationship and transactions.
Service Delivery
The manner in which a company provides a service to customers, including the process of ensuring customer satisfaction.
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