Examlex
Mood is a feeling disposition that is more stable and less intense and less tied to a specific situation than emotion.
Performance Advantage
The superiority that an individual or organization holds over competitors in terms of operational efficiency, effectiveness, and overall performance.
Total Quality Management
A comprehensive and continuous effort by an organization to improve the quality of its products, services, and processes through ongoing feedback and development.
Continuous Improvement
Continuous Improvement is an ongoing effort to improve products, services, or processes through incremental and breakthrough improvements, often influenced by methodologies like Lean and Six Sigma.
Customer Needs
The wants and requirements that customers express to fulfill a certain function or solve a problem through the purchase or use of a product or service.
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