Self-Efficacy Is Defined as ______

question 19

Multiple Choice

Self-efficacy is defined as ______.

• A)personal productivity
• B)self-esteem
• C)sense of personal competence
• D)expectation that one can personally accomplish a goal

Recognize the significance of follow-up actions in the selling process.

Differentiate between various selling approaches (e.g., transaction selling, relationship selling).

Identify strategies to maximize sales through effective customer service and account penetration.

Understand the implications of personal connections and business friendships on sales and customer relationships.

---

Definitions:

Milgram Experiment

A psychological experiment conducted by Stanley Milgram in the 1960s to study obedience to authority, where participants were instructed to administer electric shocks to another person.

Stanford University Prison Experiment

A psychological study conducted by Philip Zimbardo in 1971 at Stanford University, where students were assigned roles of prisoners and guards to explore the effects of perceived power.

Generalization

Drawing a conclusion about a certain characteristic of a population based on a sample from it.

Logical Support

The provision of reasons or evidence to justify a claim or argument.