When It Comes to Evaluating Change Programs, Many Evaluation Efforts

question 88

Multiple Choice

When it comes to evaluating change programs, many evaluation efforts never go beyond the measurement of

• A)reactions.
• B)outcomes.
• C)behaviour.
• D)resistance.
• E)learning.

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Definitions:

Defined Benefits

A type of pension plan in which the benefits that an employee will receive at retirement are predefined based on factors such as salary history and tenure.

Inflationary Pressures

Economic conditions that lead to an increase in prices across the board, reducing purchasing power.

Market Returns

The financial gain or loss that an investment or economic activity brings over time, often related to the supply and demand in a marketplace.

Mandatory Benefit

An employee benefit, such as social security or workers' compensation, that is required by law.