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Because of your great knowledge of TQM, you have been asked to help coordinate your company's TQM efforts.One of the TQM project teams has come to you with a problem.They would like to clarify the relationship between each of the facets of the problem and how the facets relate to each other.Which tool should you teach them to use?
Beliefs
Deeply held convictions or opinions that influence an individual's actions and attitudes.
Attitudes
Psychological tendencies expressed by evaluating a particular entity with some degree of favor or disfavor.
Values
Fundamental beliefs that guide or motivate attitudes or actions.
Attitudes
A settled way of thinking or feeling about something, reflected in a person's behavior.
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