Examlex
The only firm in Richard Walton's study on the diffusion of eight major process innovations in which substantial diffusion occurred was ________.
Comment Card
A feedback form provided to customers to express their satisfaction or suggestions about services or products.
Contest
A competition where participants strive to win by surpassing others in some criteria.
Relationship Selling
A sales approach that focuses on building long-term relationships with customers rather than on individual transactions.
Multi-Level Marketing
A direct sales strategy where individuals sell products and recruit others to sell, earning commissions from their sales and the sales of the team they recruit.
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