Examlex
________ negotiation requires a degree of creativity.
Act Ethically
The practice of making decisions and taking actions based on ethical principles and values, ensuring fairness, integrity, and respect for others.
Encourage Complaints
A management strategy that involves actively seeking feedback, including negative feedback or complaints, to improve services or address issues.
Catastrophizing
A cognitive distortion involving an irrational thought pattern where one anticipates or exaggerates the worst possible outcome of a situation.
Irrational Beliefs
Ideas or thoughts that are not based on reality or logical reasoning, often leading to negative emotional outcomes.
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