An Example of Empowerment at Work Is Approaching the Service

question 4

Multiple Choice

An example of empowerment at work is approaching the service desk and hearing:

• A)"Sorry! I don't have the authority to solve that problem."
• B)"Let me refund your money in full."
• C)"That's not my job."
• D)"I'll tell my boss about this."
• E)"I just need to get my supervisor's signature."

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Definitions:

Direct Labour

Labor costs that are directly traceable to the production of goods or services.

Grinding Minutes

A term possibly used to quantify the time involved in a grinding process during manufacturing.

Monthly Demand

The total quantity of a product that consumers are willing and able to purchase within a specific month.

Variable Manuf. Cost

Expenses that vary in direct relation to the amount of production, including costs like raw materials and direct labor.