When It Comes to the Use of Influence Tactics, Someone

question 140

Multiple Choice

When it comes to the use of influence tactics, someone with referent power might gravitate towards

• A)assertiveness.
• B)ingratiation.
• C)rationality.
• D)exchange.
• E)upward appeal.

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Definitions:

Mind-Set

A collection of beliefs, attitudes, and thoughts that shape one's perception and responses to various situations or challenges.

Public Relations

The practice of managing and disseminating information from an individual or an organization to the public to influence their perception.

Crisis Communication

Strategies and efforts used by organizations to communicate effectively during times of crisis to manage public perception and maintain trust.

Exchange

The act of giving one thing and receiving another in return, commonly used in the context of financial markets or trading goods and services.