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According to David McClelland, the most effective managers do NOT
Neutral Party
An individual or entity without bias, interest, or involvement that could affect impartiality in a situation or decision-making process.
Alternative Dispute Resolution
A range of methods, like mediation and arbitration, used to resolve conflicts outside of the traditional court system.
Arbitration
A dispute resolution process in which a neutral third party (the arbitrator) makes a binding decision to resolve a conflict outside of court.
Employment Assistance Programs
Support services provided by employers to help employees with personal problems that might affect their work performance, health, and well-being.
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