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Julia Franco, the VP of Operations at Zeta Manufacturing, is concerned about the consistently low levels of productivity in the assembly plant.At a meeting with company executives, she proposes the introduction of some social activities to increase cohesiveness among the workers, and thereby improve productivity.Gordon Wong, the VP of Human Resources, disagrees."This group of workers is known to frequent the local pub everyday after work and vacation together on long weekends.If you increase cohesiveness any further, productivity will probably come to a complete halt!" Who do you think is correct? Explain your answer.
Nonverbal Behaviors
Communication without words, including body language, facial expressions, gestures, and other physical cues.
Media Richness
Media richness theory posits that the effectiveness of communication varies with the richness of the medium used, rating from face-to-face (richest) to numerical documents (least rich).
Telephone
A communication device that transmits and receives sound, typically voices, over long distances using wire or radio technology.
A digital method of sending and receiving messages over the internet between individuals or groups.
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