Formal Programs in Which Employees Can Publicly Acknowledge, Recognize, and Reward

question 118

Short Answer

Formal programs in which employees can publicly acknowledge, recognize, and reward their co-workers for exceptional work and performance are called ________ recognition programs.

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Definitions:

Advertising Wearout

The phenomenon where an advertisement loses its effectiveness due to repeated exposure over time, leading to audience boredom and a decline in response rates.

Advertising Burnout

A situation where consumers become indifferent to advertising messages after being exposed to excessive amounts of advertising.

Sleeping Effect

A phenomenon where the persuasiveness of a message increases with time after it has been initially discounted or forgotten.

CS Decreasing

A process where customer satisfaction levels decline over time due to various factors such as poor service quality or unmet expectations.