If You Think That Your Bill Is Wrong,you Should First

question 116

Multiple Choice

If you think that your bill is wrong,you should first:

• A)contact the local credit bureau and inform it of the billing error.
• B)complain to the Better Business Bureau.
• C)contact your state consumer protection agency.
• D)call the creditor to discuss the error.
• E)contact your attorney to settle the matter.

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Definitions:

Customer Needs

The desires, requirements, or necessities that a customer expresses, which a product or service aims to fulfill.

Deprivation

A state of lacking or doing without something considered to be a necessity, often associated with poverty or lack of access to basic resources.

Marketplace

A physical or virtual venue where buyers and sellers come together to exchange goods and services.

Loyalty Program

A marketing strategy that rewards, and therefore encourages, loyal buying behavior, which is beneficial to the business.