If You Think That Your Bill Is Wrong,you Should First

question 116

Multiple Choice

If you think that your bill is wrong,you should first:

• A)contact the local credit bureau and inform it of the billing error.
• B)complain to the Better Business Bureau.
• C)contact your state consumer protection agency.
• D)call the creditor to discuss the error.
• E)contact your attorney to settle the matter.

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Definitions:

Public Policy

Governmental guidelines, principles, and actions adopted to solve societal problems, achieve certain goals, and impact the public's welfare.

Ethical Dilemma

A situation in which a person is forced to choose between two morally right or two morally wrong actions, with no clear resolution that satisfies all ethical considerations.

Identifying Options

The process of exploring and assessing various paths or solutions available for decision-making or problem-solving.

Collecting Facts

Refers to the process of gathering verifiable information or data.