The Medical Assistant Should Follow All the Following Practices Regarding

question 29

Multiple Choice

The medical assistant should follow all the following practices regarding patient arrivals except

• A) personally escorting patients from reception to the appropriate room.
• B) telling patients the specific items of clothing to remove.
• C) explaining exactly how to put on the exam gown.
• D) having patients wait in the examination room instead of the waiting room.

Understand the concept of job satisfaction and the measures used to evaluate it.

Identify the impact of personality traits on job satisfaction.

Recognize the implications of display rules and emotional contagion in the workplace.

Understand the concept of normal and inferior goods and their relationship with income changes.

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Definitions:

Net Income

Reflects the profit that remains after all operating expenses, interest, taxes, and dividends have been deducted from total revenue.

Loss

The financial result when a company's expenses exceed its revenues during a specific period, leading to a negative net income.

Janitorial Expense

Costs associated with cleaning and maintaining a company's premises, typically categorized under operating expenses.

Apportion

To divide, allocate, or distribute proportionately among various accounts, entities, or individuals based on specific criteria.