When the Office Staff Commits to Making the Patient Feel

question 55

Short Answer

When the office staff commits to making the patient feel welcome, success of the practice is _____________.

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Definitions:

Economic Cost

The total cost of choosing one action over another, including both the costs incurred and the opportunity costs of forgone alternatives.

Financial Capital

Refers to the funds provided by lenders (and investors) to businesses to purchase real capital.

Machinery

Equipment and devices that perform specific tasks in industries, contributing to production processes.

Economic Profit

The difference between total revenue and total costs, including both explicit and implicit costs, representing the financial gain in conducting business activities.