Answering Services Can Be Used for Which of the Following

question 42

Multiple Choice

Answering services can be used for which of the following?

• A) Cover the telephone if all staff members need to be away at the same time
• B) Buffer and screen after-hours calls
• C) Act as the first point of contact with the practice
• D) Take messages
• E) Both A and B

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Definitions:

Yeast Cell

A single-celled fungus that is used in baking and brewing for its ability to ferment sugars, producing carbon dioxide and ethanol.

Peptidyl Transferase

The ribosomal enzyme (a ribozyme) that catalyzes the formation of a peptide bond.

Ribozyme

A molecule of RNA that has catalytic properties.

Peptide Bonds

Chemical bonds formed between amino acids during the synthesis of proteins.