There Should Be No __________ on a Résumé

question 4

Short Answer

There should be no __________ on a résumé.

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Definitions:

OTC

Over-the-counter, a term used to describe securities trading conducted directly between parties without the involvement of a central exchange.

Total Quality Management

A philosophy of continually lowering costs and improving the provision of services and products to customers.

ISO 9000 Certification

A family of quality management standards designed to help organizations ensure they meet customer and stakeholder needs within statutory and regulatory requirements.

External Failure Costs

Costs incurred when a customer receives a defective product.