Appropriately Screening Telephone Calls Can Be a Major Challenge in a Pediatric

question 19

Essay

Appropriately screening telephone calls can be a major challenge in a pediatric practice. Provide three questions for each of the following complaints that could provide important information about the condition of the child:
• Pain
• GI upset
• Respiratory problems

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Definitions:

Selective Perception

The process by which individuals perceive what they want to in media messages while ignoring opposing viewpoints.

Defining a Problem

The process of identifying and understanding the specifics and boundaries of an issue that needs to be addressed.

Programmed Decision

refers to decisions made using a standard procedure or rule, often applied to routine and repetitive problems.

Structured Problem

A problem that is clearly defined, with known variables and possible solutions, making it easier to analyze and solve.