Which of the Following Does Not Conform to the General

question 13

Multiple Choice

Which of the following does not conform to the general rules for telephone collections? (Select all that apply.)

• A) Call only between 8 AM and 9 PM
• B) Make repeated telephone calls on the same day
• C) Assume a positive attitude
• D) Keep the conversation brief and to the point
• E) Leave a message at work revealing the nature of the call

---

Definitions:

Frequency

The rate at which a repeating event occurs, such as the number of occurrences of a signal or event per unit of time.

Conversational Tones

Conversational tones are relaxed and informal styles of communication that mimic everyday spoken language, often used to make written content more engaging and accessible.

Rising Inflection

An increase in pitch or tone of the voice towards the end of a sentence, often indicating a question or increasing emphasis.

Singsong Pattern

A fluctuating, musical way of speaking that can be rhythmic or repetitive, often used for effect or to capture attention.