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Knowledge capital is different from physical capital because knowledge capital
Empathy and Support
The capacity to understand and feel what others are experiencing combined with efforts to comfort, assist, or encourage them.
Communication
The process of exchanging information, ideas, thoughts, and feelings between people through verbal, written, or nonverbal means.
Process Consultation
A method in organizational development wherein an external consultant supports a client in understanding and solving their own problems through reflective inquiry and advice.
Quality Circles
Groups of workers who meet regularly to discuss and propose solutions to workplace problems, aimed at improving performance and the work environment.
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