The Tendency to Attribute Other People's Behaviors to Personality Factors

question 58

Multiple Choice

The tendency to attribute other people's behaviors to personality factors while attributing our own behaviors to situational factors is called the ________ bias.

• A)self-serving
• B)actor-observer
• C)fundamental attribution
• D)saliency

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Definitions:

Discount Coupons

Marketing tools that offer consumers a reduction in the price of goods or services, often used to stimulate sales or attract new customers.

Upscale Department Store

A retail establishment offering high-quality products and services to affluent customers, characterized by luxury brands and superior customer service.

Touch Point

Any point at which a customer and the company come into contact.

Customer

A person or organization that buys goods or services from a store or business.