The ________ Is the Ability of a Test to Measure

question 77

Multiple Choice

The ________ is the ability of a test to measure what it is designed to measure.

• A)standardization curve
• B)validity
• C)reliability
• D)normalization

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Definitions:

Customer Satisfaction Rating

A measure used to quantify the degree to which a customer is happy with a product, service, or experience.

Sales Growth

The percentage increase in sales over a specified period, indicating the performance and expansion of a company's sales activities.

Customer Complaints

Expressions of dissatisfaction or issues raised by customers regarding a product or service.

Benchmarking

The process of comparing business processes and performance metrics to industry bests or best practices from other companies.