Examlex
Which of the following is FALSE regarding resilience?
Organizational Development
A strategic and deliberate effort to improve the effectiveness and health of an organization through planned interventions in the organization's processes.
Upholding Warranties
The act of honoring a commitment to repair or replace a product if it fails to meet specified criteria within a certain timeframe.
Customer Complaints
Feedback or grievances expressed by customers regarding dissatisfaction with a product or service.
Organizational Skills
Abilities that allow an individual or group to plan, prioritize, and efficiently manage resources and tasks.
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