Customer Value Arises from the Similarity of Products to Others

question 49

True/False

Customer value arises from the similarity of products to others, the product is low priced, and the ability of the organization to respond to customer needs.

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Americans with Disabilities Act

A U.S. federal law enacted in 1990 that prohibits discrimination against individuals with disabilities in all areas of public life, including jobs, schools, transportation, and all public and private places.

AIDS

Acquired Immunodeficiency Syndrome, a chronic, potentially life-threatening condition caused by the human immunodeficiency virus (HIV).

Equal Employment Opportunity Commission

A federal agency responsible for enforcing laws that make it illegal to discriminate against a job applicant or an employee.

Office of Federal Contract Compliance Procedures

An agency responsible for ensuring that employers doing business with the Federal government comply with the laws and regulations requiring nondiscrimination.