Socially Defined Expectations of a Person in a Given Social

question 18

Multiple Choice

Socially defined expectations of a person in a given social position are referred to as

• A) social facts.
• B) social roles.
• C) values.
• D) background expectancies.

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Definitions:

Zero Defects

A quality management concept aiming for the reduction of defects and errors in a product to zero through continuous improvement.

Continuous Improvement

An ongoing effort to improve products, services, or processes by making small, incremental improvements over time.

Deming

Refers to W. Edwards Deming, an American engineer, statistician, professor, author, lecturer, and management consultant known for his work in the field of quality management and for his influence on modern business practices.