At the Start of Every Shift, a Truck Driver Plans

question 36

Multiple Choice

At the start of every shift, a truck driver plans out a route based on the addresses that he will be visiting to drop off packages. This can best be described as what kind of decision?

• A) Programmed
• B) Non-programmed
• C) Wicked
• D) Administrative
• E) Intuitive

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Definitions:

Cognitive Source

The mental processes involved in the acquisition of knowledge, understanding through thought, experience, and the senses.

Ethnocentrism

The belief in the superiority of one's own ethnic group or culture over others.

Discrimination

Unjust or prejudicial treatment of different categories of people or things, especially on the grounds of race, age, or sex.

Ethnocentrism

The evaluation of other cultures according to preconceptions originating in the standards and customs of one's own culture.