_____ Are Examples of Channels Which Managers Might Choose to Use

question 43

Multiple Choice

_____ are examples of channels which managers might choose to use when communicating with employees.

• A) Newsletter, telephone, and feedback
• B) Telephone, electronic mail, and memo
• C) Television, encoding, and letter
• D) National newspapers and television
• E) All of these

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Definitions:

Encoding

The process by which information is transformed into a format that can be stored in memory.

Retrieval

The process of recalling information, experiences, and memories stored in the brain.

Storage

The process of retaining encoded information over time in the memory.

Explicit Memory

Explicit memory is a type of long-term memory that involves conscious recollection of factual information, previous experiences, and concepts.