Which of the Following Statements About Negative Workplace Messages Is

question 76

Multiple Choice

Which of the following statements about negative workplace messages is accurate?

• A)Most businesses never experience situations that require delivering negative news.
• B)Some businesses have to respond to complaints voiced on social network sites such as Facebook and Twitter.
• C)Because negative messages are rare, they do not have to be written as carefully as other messages.
• D)You never have to apologize for mistakes made by company representatives.

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Definitions:

Human Health

The state of complete physical, mental, and social well-being, not merely the absence of disease or infirmity.

Toxic Substances Control Act

A legislation passed in the United States in 1976 designed to control the introduction and use of both new and existing chemicals.

Federal Insecticide, Fungicide, and Rodenticide Act

A United States federal law that sets up the basic U.S. system of pesticide regulation to protect applicators, consumers, and the environment.

Mosquito Spray

A substance applied to skin, clothing, or other surfaces to deter mosquitoes and prevent mosquito bites.