Because We Value Loyal Customers Like You, We Have Enclosed

question 21

True/False

Because we value loyal customers like you, we have enclosed a coupon for $20 for your next meal at Kelseys Original Roadhouse is an effective closing statement for a negative-news message.

---

Definitions:

Lost Options

Alternatives forgone when a decision is made, often considered in opportunity cost analysis.

Computer Monitors

Display devices used by computers to visually output information such as text, images, and videos.

Opportunity Cost

The consequence of forfeiting potential gains in other options by deciding on one.

Professional Team

A group of individuals with specialized skills and expertise working together in a coordinated manner towards common professional goals.