One Reason That Customers Leave Complaint Messages on Social Networking

question 66

True/False

One reason that customers leave complaint messages on social networking sites such as Facebook and Twitter is that they may receive faster responses to online posts and tweets than to customer service calls.

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Definitions:

Gross Receivable

The total amount owed to a company for goods sold or services rendered before any deductions for returns or allowances.

Executory Costs

Expenses arising from operational agreements, such as leases, which are not yet settled.

Periodic Lease Rental Payments

Regular payments made by a lessee to a lessor for the use of property, equipment, or vehicles, typically established under a lease agreement.