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What is the purpose of a buffer statement in a negative message?
Customer Feedback
Pertains to the information, insights, and opinions provided by customers about their experience with a company's products or services.
Positioning Strategies
Techniques used by businesses to place their products or services in the market so that they stand out to potential customers.
Competitive Advantage
An advantage that a company has over its competitors, allowing it to generate greater sales or margins and/or attract & retain more customers.
Firm
A business organization, such as a corporation, partnership, or sole proprietorship.
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