Which of the Following Reduces Feelings of Ill Will and Improves

question 18

Multiple Choice

Which of the following reduces feelings of ill will and improves the chances that readers will accept the bad news?

• A)using the reader's first name in the salutation
• B)the professional letterhead on which it is printed
• C)a closing that ends the letter on a positive note
• D)the section that explains the reasons for the bad news

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Definitions:

Wages

Wages represent the compensation paid to employees for their labor, usually expressed as an hourly rate or annual salary, and are a key factor in employment agreements.

Salaries

Payments made to employees, often annually, for their services to an organization or company.

Health Insurance

Insurance that usually covers the expenses associated with medical and surgical procedures, prescription medications, and at times, dental care for the person insured.

Avoiding Accidents

Strategies or practices implemented to reduce the likelihood of accidents occurring in various contexts, such as workplaces or roads.