Which of the Following Is the Most Effective Statement in a Letter

question 6

Multiple Choice

Which of the following is the most effective statement in a letter to a customer denying credit?

• A)To learn more about your credit record, contact Northern Credit Bureau to obtain your free credit reports.
• B)Your credit history report shows that you are a completely unacceptable applicant.
• C)Perhaps if you were a more stable and responsible person, we would be able to grant you credit.
• D)Please take your business elsewhere.

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Definitions:

Contingency Approach

A management theory that suggests the most appropriate organizational structure or leadership style is dependent on specific external factors.

Culture-Performance Relationships

The dynamic interplay between the cultural norms and values within an organization and its performance outcomes.

Entrepreneurial Culture

An organizational environment that values innovation, risk-taking, and the pursuit of new business opportunities.

Job Security

The probability that an individual will retain their employment position without the risk of becoming unemployed.