Which Statement Does NOT Describe the Use of Business Letters

question 15

Multiple Choice

Which statement does NOT describe the use of business letters as a communication channel in today's digital age?

• A)In certain situations, letters are still the preferred channel of communication for delivering messages inside an organization.
• B)Businesses continue to give letters to customers a high priority because these messages encourage product feedback, project a favourable image of the organization, and promote future business.
• C)Business letters are less likely than electronic media to be intercepted, misdirected, forwarded, retrieved, or otherwise inspected by unintended recipients.
• D)Business letters presented on company stationery carry a sense of formality and importance not possible with e-mail.

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Definitions:

Voidable

Voidable is a legal term describing a contract or transaction that may be valid but can be annulled by one of the parties due to certain deficiencies.

Undue Influence

A situation where an individual is able to persuade another's decisions due to the relationship between the two parties, often leading to an unfair advantage.

Dominant Person

An individual or entity in a position of power or influence over others, often within a legal or business context.

Mistakes

Errors or inaccuracies in actions or judgments.