A Disgruntled Client Has Begun Leaving Negative Comments About Your

question 20

Multiple Choice

A disgruntled client has begun leaving negative comments about your firm on its Facebook page. What should you do first?

• A)Ignore the comments completely.
• B)Determine whether the comments violate social media comment policy.
• C)Delete the comments immediately and keep only the positive reviews.
• D)Contact your lawyer right away and file a lawsuit against the client.

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Definitions:

Consumption

The use of goods and services by households, one of the primary components of economic activity and growth.

Inheriting

Inheriting involves receiving assets, property, or other legal rights from someone who has passed away, as stipulated by a will or prevailing laws of succession.

Millionaire

An individual whose net worth or wealth is equal to or exceeds one million units of currency.

Well-being

The state of being comfortable, healthy, or happy, reflecting the overall quality of an individual's life.