Which of the Following Is the Best Opening for a Straightforward

question 18

Multiple Choice

Which of the following is the best opening for a straightforward claim letter?

• A)I have been a loyal customer of the SuperStore for many years.
• B)Please credit my Visa account for $36, the amount I was overcharged on November 8.
• C)I was extremely disappointed to be overcharged on my dinner bill.
• D)I am writing this letter to lodge a complaint.

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Definitions:

Tenancy at Sufferance

A situation where a tenant continues to occupy the property after the expiration of the lease, without the landlord's consent but without being evicted.

Statutory Duty

A legal obligation imposed by a statute, requiring a person or entity to adhere to certain standards of conduct.

In Disrepair

Refers to a condition where a property or item is broken, damaged, or not functioning correctly due to neglect or wear and tear.

Landlord

The owner of a property that is rented or leased to another party, known as a tenant.