Which of the Following Is the Best Opening for an Adjustment

question 54

Multiple Choice

Which of the following is the best opening for an adjustment message?

• A)We appreciate your e-mail on November 17 wherein you let us know what happened while dining with us last month.
• B)We have credited your account for $36 to refund your dining bill.
• C)We are so sorry that you had a bad experience while dining with us last month.
• D)Although we generally don't offer refunds, we're willing to make an exception in this case.

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Definitions:

Efficient Consumer Response

A strategy aiming to optimize the supply chain's efficiency to meet consumers' needs more effectively and at lower cost.

Inventory Management

Inventory management involves overseeing and controlling the ordering, storage, and use of goods and materials that a company sells in its operations.

Stockouts

Situations where the demand for a product exceeds the supply available for sale, leading to an inability to fulfill consumer demand.

Virtual Inventory

An inventory management system that uses digital technologies to keep track of stock levels and product information without physical storage.