Gianna Is Writing an E-Mail Message to a Company to Ask

question 105

Multiple Choice

Gianna is writing an e-mail message to a company to ask about its software for removing malware (malicious software) from her company's network. Which of the following is the best opening statement for her message?

• A)I read about your new malware removal program on TechnologyReview.com.
• B)Our company has recently become the victim of malware, and I have been assigned to do something about it.
• C)Please answer the following questions about your new malware removal program.
• D)I am hoping you will be able to provide more information about one of your new products.

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Definitions:

Top Management

The highest level of executives responsible for the strategic direction and decision-making in an organization.

Trust the Process

A phrase encouraging belief in and adherence to a specific plan or system, despite potential uncertainty or slow progress.

Electronic Data Interchange (EDI)

The electronic transfer of business information using a standardized format, allowing different systems to communicate directly with each other.

Process Cycle Time

measures the total time taken to complete a business process from start to finish, indicating process efficiency.