Phone Calls and E-Mail Messages Are Usually Taken More Seriously

question 63

True/False

Phone calls and e-mail messages are usually taken more seriously than a written claim letter.

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Definitions:

Direct Materials

Raw materials that are directly traceable to the production of a specific good or service and are variable costs.

Raw Material

Basic materials that are used in the production process to create goods and products.

Labor Rate Variance

The gap between the budgeted or standard labor cost and the actual expenses incurred for labor.

Direct Labor

The labor cost directly tied to the production of goods or services, including wages and salaries of workers who are directly involved in manufacturing a product or delivering a service.