What Statement Best Describes a Best Practice of Instant Messaging

question 20

Multiple Choice

What statement best describes a best practice of instant messaging and texting use on the job?

• A)Maintain one contact list for both professional and personal contacts to simplify things.
• B)To use instant messaging and texting most efficiently on the job, make yourself available at all times during working hours.
• C)Use ample jargon, slang, and abbreviations to make your instant messages and text messages as short as possible.
• D)Because instant messages and text messages can be saved, don't say anything that could damage your reputation or that of your organization.

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Definitions:

Forgetting Curves

A graphical representation of how information is lost over time when there is no attempt to retain it.

Long-Term Memory

A type of memory capable of storing large amounts of information for potentially unlimited duration.

Short-Term Memory

A component of human memory system that is capable of holding a small amount of information in mind in an active, readily available state for a short period of time.

Encoding Specificity

The principle that recall is most effective when the cues present at the time of learning are also present at the time of retrieval.