Readers Tend to Look for Deadlines and Action Information in the Body

question 98

True/False

Readers tend to look for deadlines and action information in the body of an e-mail message or memo.

---

Definitions:

Noise

Any unwanted or distracting sounds that interfere with the communication process.

Information Overload

The state of being overwhelmed by the amount of information one receives, making it difficult to make decisions or focus.

"I" Statements

A communication tool that focuses on the speaker's feelings or perceptions rather than the traits of the person being addressed, aiming to reduce defensiveness.

Facial Expression

The use of facial muscles to convey emotions, thoughts, or reactions.