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Henry is preparing two messages: 1) a message to a long-time client to apologize for an error in a recent order, and 2) a message to his staff listing the final details of the upcoming company picnic.
Choose the medium for each message based on the ten levels of richness in workplace communication, and explain your answer.
Health Literacy
The degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions.
Health Information
Data and knowledge related to health, diseases, treatments, and wellness, often used for education, decision-making, and health management.
Health Psychology
A subfield of psychology that focuses on how biological, psychological, and social factors affect health and illness.
Biomedical Model
A perspective that considers disease to result from exposure to a specific disease-causing organism.
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