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In low-power-distance countries,subordinates expect formal hierarchies and embrace relatively authoritarian,paternalistic power relationships.
Financial Performance
A measure of how well a company uses its assets to generate revenues and manage its financial activities.
Operating Income
Income generated from regular business operations, calculated by subtracting operating expenses from gross profit.
Customer Satisfaction Rating
A measure used to gauge the degree to which a product or service meets or surpasses customer expectations.
Internal Processes Perspective
An approach focusing on the operations and procedures within a company to improve performance and value creation.
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