Daniel Must Handle a Complex Organizational Issue

question 49

Multiple Choice

Daniel must handle a complex organizational issue. Which of the following media would be best for this purpose?

• A)videoconference
• B)e-mail message
• C)telephone conversation
• D)face-to-face meeting

---

Definitions:

Weapons Effect

A psychological phenomenon where the mere presence of a weapon can increase aggressive thoughts, feelings, and behaviors.

Cognitive Load

The total amount of mental effort being used in the working memory, influenced by the complexity of the task or information.

Trait Anger

A personality characteristic that refers to the tendency to experience anger more frequently and intensely than the average person.

Experimental Task

A specific activity or exercise designed to be performed by participants within the context of a scientific experiment.