Which of the Following Is the Best Advice for Receiving

question 62

Multiple Choice

Which of the following is the best advice for receiving telephone calls professionally?

• A)When answering your telephone, identify yourself immediately.
• B)Use No at the beginning of a sentence when needed to get your point across clearly.
• C)When answering the phone for someone else, be completely honest about where the person is and when he or she will return.
• D)To come across as helpful as possible when taking a message, guarantee that the caller's call will be returned.

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Definitions:

Kansas

A U.S. state located in the Midwestern United States, known for its contributions to jazz music, agriculture, and as a pivotal location of conflict pre-Civil War.

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A state or territory that legally permits the ownership, purchase, and sale of enslaved individuals.

Market Revolution

A period during the 19th century in the United States characterized by a shift from subsistence farming and artisanal crafts to industrial manufacturing and commercial agriculture.

Freedom and Slavery

A dichotomy highlighting the ideological, social, and political contrasts between the concepts of freedom and the institutional practices of slavery.