Orhan Is Writing a Persuasive Message to Potential Customers and Opens

question 109

Multiple Choice

Orhan is writing a persuasive message to potential customers and opens with this sentence: You can reduce your monthly energy bill by 30 percent or more. He is gaining his reader's attention by using what type of opening statement?

• A)a description of the problem
• B)a compliment
• C)a reader benefit
• D)a stimulating question

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Definitions:

Empathy

The ability to understand and share the feelings of another person, essentially putting oneself in another's shoes emotionally.

Vocal Nuances

Subtle variations in voice tone, pitch, and speed that can convey different meanings or emotions in communication.

Visual Cues to Emotion

Non-verbal signals such as facial expressions and body language that convey someone's emotional state.

Expressive Emotions

Emotional expressions that are communicated to others through facial expressions, gestures, and vocal tones.