Which Statement Does NOT Describe an Effective Strategy Which Writing

question 41

Multiple Choice

Which statement does NOT describe an effective strategy which writing complaints?

• A)Use persuasion if the goal of your complaint letter is to change something.
• B)Make a reasonable and valid request and present a logical case with clear facts.
• C)Use emotions as an effective method to persuade readers in complaint messages.
• D)Use a moderate tone in complaint messages.

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Definitions:

Net Profit Margin

A financial metric showing the amount of each sales dollar left over after all expenses have been paid.

Cash Coverage Ratio

A financial metric used to evaluate a company's ability to pay its debt obligations using its cash and cash equivalents.

Current Liabilities

Obligations of a company that are due to be settled within one year or one operating cycle, whichever is longer.

Operating Activities

The day-to-day actions that involve the production, sales, and delivery of a company's product or service, generating most of the company's cash flows.