The Statement Last Month Our Customer Support Personnel Handled an Additional

question 102

True/False

The statement Last month our customer support personnel handled an additional 175 calls; that higher call volume increased our customer wait time per call by 13 percent is an example of an effective opener for a persuasive message recommending a solution to this problem.

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Definitions:

Convicted

Found guilty of a criminal offense by a court of law.

Arrested

The act of detaining a person, typically by legal authority, on suspicion of them having committed a criminal offense.

Crime

An act or omission in violation of a law prohibiting it and for which a punishment is imposed upon conviction.

Statutory Rape

is a criminal offense involving sexual activity with a person who is below the legal age of consent, as defined by statute.