Which of the Following Situations Would Require a Persuasive Claim

question 57

Multiple Choice

Which of the following situations would require a persuasive claim or complaint letter?

• A)Melanie noticed that the charger cord for the smartphone that she purchased last month is starting to split.
• B)Gus ordered business cards that were printed on the wrong color of cardstock.
• C)Chelsea's transmission failed two months after her car warranty expired.
• D)Mike's December credit card statement contains a $65 charge that he didn't make.

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Definitions:

Green Beans

Edible green pods from certain cultivars of the common bean, often consumed cooked as a vegetable.

Diminishing Marginal Utility

The principle that as a person increases consumption of a product, there is a decline in the additional satisfaction obtained from consuming one more unit.

Utility

A measure of satisfaction or pleasure that a consumer receives from consuming goods and services.

Marginal Utility Curve

A graphical representation showing the relationship between the quantity of a good consumed and the marginal utility (satisfaction) derived from it.